FAQ

Frequently asked questions

Can I order a portrait of any animal?

Yes. We create portraits of ponies, horses, dogs, cats and other animals.

Can I include the rider?

Yes. Send a photo with horse and rider and we will keep both in the portrait.

How long does the proof take?

You will receive a private proof within 2 working days of sending your photo.

What if I do not like the proof?

Tell us what to change. We correct likeness issues at no cost and include one free style adjustment.

What sizes and frames are available?

A4, A3 and A2, each in black, white or oak.

Can I add a name?

Yes. Name printing is free, and you will see it on your proof before anything is printed.

What is the print quality?

Portraits are printed as giclée prints on archival paper.

Is delivery included?

Yes. Tracked UK delivery is free.

Which photo should I send?

See our photo guide for what works best.